This incident has been reported resolved by our upstream provider, and we are also no longer seeing any issues, so we are also considering it resolved.
Posted Feb 08, 2021 - 08:53 EST
Monitoring
Our upstream provider has implemented a fix and transactions appear to be processing successfully now. We are actively monitoring the results.
Posted Feb 08, 2021 - 08:32 EST
Identified
Currently all payment transactions submitted through the Subscribe Pro Vault are failing. All other APIs and systems are operational.