All Systems Operational

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System status information for the Subscribe Pro platform application and API.

Subscribe Pro Application Operational
90 days ago
99.98 % uptime
Today
API | api.subscribepro.com ? Operational
90 days ago
99.98 % uptime
Today
Management Portal | platform.subscribepro.com ? Operational
90 days ago
99.98 % uptime
Today
AWS EC2 U.S. East Region | ec2-us-east-1 Operational
AWS RDS U.S. East Region | rds-us-east-1 Operational
Spreedly API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage
Past Incidents
Aug 3, 2020

No incidents reported today.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 EDT
Scheduled - Subscribe Pro will be performing scheduled changes on the morning of Friday, July 24, 2020, between 6am and 7am EDT. We are making improvements to our infrastructure to increase capacity and ensure additional scalability as we grow. We do not expect any downtime during these changes.

As a result of these updates, the IP addresses used to connect with your eCommerce platform and send webhook notifications are changing. If you require to whitelist Subscribe Pro IP addresses for access, please Whitelist the Following IPs before July 24, 2020:

18.235.153.246
18.235.22.0
23.20.232.129

For more information, you can see our published list of IP addresses (https://docs.subscribepro.com/technical/ip-addresses/). If you have any additional questions, please contact support@subscribepro.com.
Jul 20, 15:38 EDT
Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.

Jul 20, 2020

No incidents reported.