Internal Server Error on Subscription and Customer Management pages in Merchant UI

Incident Report for Subscribe Pro

Resolved

This incident has been resolved.
Posted Jul 30, 2019 - 14:03 EDT

Monitoring

A fix has been implemented and we are monitoring. If you continue to experience issues accessing Merchant UI functionality, please contact support@subscribepro.com
Posted Jul 30, 2019 - 13:32 EDT

Investigating

We are currently investigating a 500 Internal Server Error that is preventing access to subscription and customer management pages in our Merchant UI.
Posted Jul 30, 2019 - 08:56 EDT
This incident affected: Subscribe Pro Application (Management Portal | platform.subscribepro.com).