Degraded Performance of our Merchant App and API.

Incident Report for Subscribe Pro

Resolved

This incident has been resolved.

Posted Sep 17, 2020 - 16:26 EDT

Monitoring

A fix has been completed and performance has returned to normal. We will continue to monitor.

Posted Sep 17, 2020 - 16:13 EDT

Investigating

We are currently investigating degraded performance of our Merchant App and API.

Posted Sep 17, 2020 - 16:03 EDT

This incident affected: Subscribe Pro Application (API | api.subscribepro.com, Management Portal | platform.subscribepro.com).