All Systems Operational

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System status information for the Subscribe Pro platform application and API.

Subscribe Pro Application Operational
API | api.subscribepro.com ? Operational
Management Portal | platform.subscribepro.com ? Operational
AWS EC2 U.S. East Region | ec2-us-east-1 Operational
AWS RDS U.S. East Region | rds-us-east-1 Operational
Spreedly API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Platform Uptime ?
Fetching
Past Incidents
Aug 29, 2016

No incidents reported today.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016
This afternoon our platform started experiencing slow performance and intermittent 502 errors.

The root cause was a difference in how the database engines on our old and new environment responded to specific indexes.

We have resolved the issue by adding additional indexes.
Aug 16, 14:17 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 07:31 EDT
Verifying - Our system is back up and running and accepting subscriptions and transactions. We are still migrating some historic data over the next 1 hour.
Aug 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:30 EDT
Scheduled - Subscribe Pro will be migrating between hosting providers for our production infrastructure. We expect up to about 20 minutes of downtime during this period as we migrate our database.

We have scheduled the migration at an off-peak time to help minimize impact. Please contact support@subscribepro.com if you would like instructions for disabling subscription features and enabling an alternate payment during the maintenance period.
Aug 8, 10:55 EDT
Aug 15, 2016

No incidents reported.