All Systems Operational

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System status information for the Subscribe Pro platform application and API.

Subscribe Pro Application Operational
90 days ago
100.0 % uptime
Today
API | api.subscribepro.com   ? Operational
90 days ago
100.0 % uptime
Today
Management Portal | platform.subscribepro.com   ? Operational
90 days ago
100.0 % uptime
Today
AWS EC2 U.S. East Region | ec2-us-east-1   Operational
AWS RDS U.S. East Region | rds-us-east-1   Operational
Spreedly API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Platform Uptime ?
Fetching
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018
Resolved - We have determined the cause of the slow running recurring order processing jobs and have taken steps to make the system run smoothly in the short term. We will be taking additional steps to prevent this from occurring in the long term, as well.

Order generation has been turned back on, and our system appears to be caught up at this time. Please reach out to support@subscribepro.com if you continue to notice any issues or delays with order processing.
Jul 5, 14:13 EDT
Update - We are continuing to investigate the issue with slow recurring order job processing. We have disabled order jobs while we look into this issue further.
Jul 5, 10:16 EDT
Investigating - We are currently investigating an issue with delayed order processing for recurring orders.
Jul 5, 09:11 EDT
Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.